1. Tuition and Registration Fee
Please check here for our current rates.
2. Parent Responsibilities
OC Musica is not responsible for providing before or after class care for students. Parents with students under the age of 5 are asked to remain in the school during classes. We are not responsible for unattended children. Please do not leave your children unattended in our facility. Please be available to pick up your child at the end of their lesson, as scheduled.
We strongly encourage signing up for monthly automatic withdrawal to easily manage your monthly tuition and avoid having to pay Late fees. For students paying in person at the front desk every month, tuition is due by the first of the month, unless otherwise indicated by the admin. We allow 7 days grace period before accessing any Late fees.
If we have your email on file, you will receive an invoice a week before the due date. If you do not receive an invoice, please check with the office if your email on file is correct. Your tuition payment is still expected. You can also check your invoices and your payment history if you log on the Student Portal.
Payments may be made by credit/debit card, check (payable to OC Musica), or cash.
For online payment services, we do not collect or store any credit card details but rather uses a third party called Paytrace, who are PCI Level 1 service provider. This means that Paytrace has the most stringent level of certification available in the payments industry.
- For debit/credit, you may call or visit our office to set up credit/debit on autopay, which automatically charges the tuition cost to your card on the first of each month. Or you can pay your invoice online via the payment link sent to your email.
- For checks, you may bring them to our administrator, leave them in our “Payments” box next to the administrator’s desk, or mail them to our address.
- Cash payments can be put in an envelope (with student’s name and month being paid for) and left in our “Payments” box near the administrator’s desk or made with our administrator in person. Cash payments must be made in exact change.
4. Due Date and Late Payment
Registration fees and initial tuition fees (for new students) are due at the time of the first official lesson (not including free introductory lesson). First month of lessons will be prorated to the cost of lessons taken that month.
The tuition payment is due by the first day of the month (ex. October tuition is due by October 1st). Late charges $15 are applicable if payment is not received by the 7th of the month.
If the late payment is not received by the 15th of the month (15 days overdue), it is an automatic withdrawal from lessons.
Tuition will not be adjusted for any absence.
Attendance is expected at all scheduled lessons unless there is a school holiday, the student calls to cancel, or the teacher is unavailable and cannot find a sub. If a student is late to their lesson, the missed minutes will not be made up. We cannot extend lessons to make up for minutes lost from tardiness. If a teacher is late, the minutes will be made up by the teacher, either at the end of that lesson or at another time.
Tuition will not be adjusted for any absence.
Regular attendance is important for a student's success. Dance students with inconsistent attendance will not progress as well as those who attend classes consistently. Consistent class attendance and attendance at the dress rehearsal are mandatory in order to participate in the dance concert.
6. Rescheduling Policy and Makeups
No refunds are given for missed lessons or if the student is unable to make suitable arrangements for makeup lesson.
No makeup lessons will be given for missed lessons unless at least a 24-hour notice has been given to the school office. Makeup lessons will be scheduled with current teacher or other instructor based on availability.
OC Musica reserves the right to provide a substitute teacher if the regularly scheduled teacher is ill or otherwise unable to teach classes. If the school cannot arrange a substitute any missed classes will be made up or refunded.
If student cannot attend a scheduled class they need to notify the school before the class time and they will receive credits for missed classes. There is no refunds for missed class(es). Students can schedule makeup for any missed classes for as long as they are still enrolled at the school. If student fails to notify the school before a missed class then the class is forfeited and there will be no makeup credit given.
Makeup classes must be scheduled in advance - we don't allow student to simply showup in a class without a confirmed schedule.
7. Group Classes
Group classes have minimum enrollment requirements of 4 students per class. If a group class minimum enrollment is not met, we reserve the right to cancel the class.
We reserve the right to shift students into classes of appropriate levels if registered class does not match ability.
8. Credits and Refunds
Credits are given to the student only if the teacher is not available for a makeup and the school could not arrange a substitute teacher. Refunds will only be given if the student was initially charged incorrectly, or if a credit is owed, but the student will not be continuing lessons.
There is no refunds for class(es) missed due to holiday, vacation, illness, weather, etc. (see makeup policy above).
9. Time off
2 weeks notice is required for a break from lessons. If a student needs to take more than 2 consecutive weeks off of music lessons, they will lose their regularly scheduled time slot, meaning when they return they will have to find a new time. The lessons will be rescheduled as long as the school receives adequate notice. A re-registration fee of $25 per student will be assessed upon absence of more than eight (8) consecutive weeks.
10. Discontinuing Lessons
2 weeks notice is required for permanent cancellations of lessons. Please inform us via email or written document left with our administrator. Please let us know the reason you’ll be discontinuing lessons and the date of the last planned lessons. At that time, we will make sure there are no outstanding balances on your account. Any outstanding balances on your account must be paid at or before the final lesson.
If a student needs to quit immediately, due to extreme circumstances, final payments and outstanding balances are due at the time of resignation.
11. Photo/Video/Audio Releases
OC Musica is granted permission to take photographs of the students and videos of classes to use in brochures, websites, posters, advertisements and other promotional materials.
12. Release of Liability
Parents, legal guardians of minor students and adult students waive the right to any legal action for any injury sustained on school property resulting from normal lesson activity or any other activity conducted by the students before, during or after lesson time.